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View previous topic :: View next topic   Author Message jsin Platinum Lextasy Member Joined: Jun 02, 2005 Posts: 358 Location: where bodega owners get shot over a pack of matches....NYC, B-R DUBB O K-L-Y-N Posted: Wed Sep 07, 2005 6:23 am    Post subject: Question concerning my order. ok it was cool for about a month...but i ordered a grill from lextasy a fully chrome grill and it came in not brand new at the tune of 315 bucks, so i sent it back and im waiting and waitingand waiting for a NEW grill (replacement to the one i ordered the 1st time) and after 2 months go by and calling and lextasy telling me "were getting new grills in tom. well send it out and you should have it within 3-4 days" and NOT receiving my grill, i became annoyed and pissed...so i call up lextasy to CANCEL my order and now i am waiting for 2 weeks to get a REFUND???...after leaving 2 messages on the answering machine that noone returns a phone call or emails at this point i am starting to get really vexed, i dont know what is going on every other order with lextasy was FLAWLESS until this...you would think when you spend over 300 bucks they would try and help you out, especially since my next order was going to be a body kit...i think the mod's should really take control of this situation and get in touch with steve in case he does not know about this issue and try and correct this before i contact 1 of the 5 lawyers i have on retainer, at this point its not even about the money its about the fact i feel as a customer i am being jerked...i would like a REPLY ASAP....thanks...jsin Back to top 99GSSeattle Lextasy Moderator Joined: Nov 22, 2004 Posts: 357 Location: Seattle, Washington Posted: Wed Sep 07, 2005 7:02 am    Post subject: Dude, Mods are supposed to get discounts on gear, have I ever heard from Steve??? NOPE!!! I am sometimes here just for kicks and to see what others are doing... Just finished front brakes BTW, but guess what Lextacy wanted $15 more to get the same EBC pads as any other place online... FUK that.... At any rate, you get my point, and I could not agree more with yours. J Back to top Steve Lextasy Lextasy Admin Joined: Feb 18, 2003 Posts: 2349 Location: Tarzana CA Posted: Wed Sep 07, 2005 11:53 am    Post subject: 99seatle I don't check my emails since we don't have much time to look at the forum anymore. Hit me directly www.lextasy.com contact us. Any moderators or big posters get great discounts from lextasy. Jsin. I'm sorry we couldn't get you that perfect grille. We refunded you in full today including shipping and handling. Let me know if we can send you some free Lextasy Emblems. _________________ Lexus accessories Back to top jsin Platinum Lextasy Member Joined: Jun 02, 2005 Posts: 358 Location: where bodega owners get shot over a pack of matches....NYC, B-R DUBB O K-L-Y-N Posted: Mon Sep 12, 2005 10:19 am    Post subject: steve, thanks for the SPEEDY, refund! unfortunatly i do not want lextasy emblems...if you want to you can send me a gs430 emblem Back to top Display posts from previous: All Posts1 Day7 Days2 Weeks1 Month3 Months6 Months1 Year Oldest FirstNewest First         Club.Lextasy.com Forum Index -> Say thanks..... 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